From the FastAttach® or FastAttach Web login screen, click the red “Forgot Password?” link. This will display the Forgot Password web page. Enter your Facility ID and your username. Please note that all fields are case sensitive.
Click the Next button. When prompted, enter the answer to the security question for your username and click Next. Confirm that your email address is correct, then click Reset Password. The system will automatically email you a temporary password.
Once received, log into FastAttach with the temporary password. You will be prompted to update your password. New passwords must be at least 8 characters, any combination of letters and numbers.