From the FastAttach® or FastAttach Web login screen, click the red “Forgot Password?” link. This will display the Forgot Password web page. Enter your Facility ID and your username. Please note that all fields are case sensitive.
Click the Next button. When prompted, enter the answer to the security question for your username and click Reset Password.
The next screen will display a field to enter a one-time passcode that the system will automatically email the address on file for your username. This passcode will expire in 30 minutes!
Once received, enter the passcode in the field provided. You will be prompted to update your password. New passwords must be at least 8 characters, any combination of letters and numbers.